PrintMarketHub Legal
Acceptable Use Policy
Last updated: 20 May 2025
This Acceptable Use Policy ("AUP") defines conduct and content that is prohibited on the PrintMarketHub platform. All users - Clients, Makers, and visitors - must comply with this policy. Violations may result in immediate account suspension or termination.
1.Prohibited Items and Services
The following categories of items may not be listed, requested, designed, manufactured, or facilitated through the Platform:
Weapons and Dangerous Items
- Firearms, firearm components, suppressors, or any part that converts a legal firearm to fire automatically
- Items designed to defeat metal detectors, security screening, or ballistic protection
- Bladed or impact weapons designed primarily to harm persons
- Explosive devices, components, or triggering mechanisms
- Items designed to administer controlled substances without consent
Illegal Products
- Any item whose manufacture, possession, or distribution is illegal under Swiss law or the law of the destination country
- Counterfeit currency, documents, or identity materials
- Items used to facilitate human trafficking, illegal surveillance, or stalking
Intellectual Property Violations
- Unauthorised replicas of trademarked products (e.g. branded logo items, counterfeit goods)
- Reproductions of copyright-protected characters, sculptures, or designs without a valid licence
- Items based on third-party patent-protected designs without authorisation
- Files that reproduce the proprietary designs of another party
Hazardous and Deceptive Products
- Items intended to contaminate food, water supplies, or air
- Products misrepresented as certified, safety-tested, or medically approved without valid certification
- Items designed to deceive consumers regarding their material, origin, or function
2.3D Model Licences and Commercial Use
Many 3D models published on platforms such as Printables, Thingiverse, MyMiniFactory, and Cults3D are distributed under Creative Commons or similar licences. Several of these licences include a Non-Commercial (NC) restriction, which prohibits using the model for any commercial purpose.
Having a model manufactured on PrintMarketHub in exchange for payment constitutes commercial use. Submitting a job to produce prints of an NC-licensed model (even if you obtained the file for free) is likely a violation of that model's licence terms and may expose you to legal liability from the original creator.
When submitting a job, you are responsible for ensuring that any model file you upload is either:
- Your own original design; or
- Licensed under terms that explicitly permit commercial use.
As a general guide:
| Licence | Commercial use status |
|---|---|
| CC BY, CC BY-SA | Commercial use permitted |
| CC BY-NC, CC BY-NC-SA, CC BY-NC-ND | Commercial use prohibited. Do not use on PrintMarketHub. |
| All Rights Reserved / no licence stated | Assume no commercial use permitted |
| Explicitly marked "Commercial use OK" by creator | Commercial use permitted |
PrintMarketHub does not pre-screen uploaded files for licence compliance. If you believe a job on the Platform involves a model with a Non-Commercial or restrictive licence, please report it to admin@printmarkethub.com. We will review and may remove the job.
Clients bear sole responsibility for ensuring licence compliance. PrintMarketHub accepts no liability for licence infringements arising from files uploaded or jobs placed by users.
4.Prohibited Conduct
The following conduct is prohibited regardless of whether the associated content is otherwise permitted:
- Creating multiple accounts to evade a suspension or ban
- Manipulating the Platform's rating or review system
- Attempting to conduct transactions outside the Platform to avoid commission fees
- Harassing, threatening, or abusing other users
- Posting false, misleading, or deceptive information in job listings or quotes
- Uploading malicious files, scripts, or exploits
- Scraping, reverse engineering, or copying Platform content without written permission
- Using the Platform for money laundering or other financial crimes
- Impersonating another user, company, or public figure
5.User-Generated Content
All content posted on the Platform - including job descriptions, profile bios, images, messages, and reviews - must be accurate, lawful, and respectful. You must not post:
- Content that is defamatory, discriminatory, or promotes hatred based on race, gender, religion, nationality, sexual orientation, or disability
- Sexually explicit content
- Content that infringes any third-party rights
- Spam, unsolicited promotions, or off-platform solicitations
PrintMarketHub reserves the right to remove any content that violates this policy or that we determine, in our sole discretion, to be harmful, offensive, or contrary to the interests of the Platform community.
6.Intellectual Property Reporting
If you believe a listing, file, or piece of content on the Platform infringes your intellectual property rights, please submit a report to admin@printmakerhub.com including:
- A description of the copyrighted work or trademark claimed to be infringed
- A link or description of the infringing material
- Your contact information and a statement confirming you have a good-faith belief of infringement
We will review and respond to valid IP notices within 10 business days.
7.Enforcement
Violations of this AUP may result in:
- Removal of the offending content or listing
- Formal warning to the account holder
- Temporary suspension of account privileges
- Permanent account termination
- Reporting to relevant law enforcement authorities
- Legal action where appropriate
PrintMarketHub will cooperate fully with law enforcement agencies investigating illegal use of our Platform. Where legally required or permitted, we will disclose user data to such authorities.